Last updated: October 6, 2026
Petvibecloth (“Petvibecloth,” “we,” “us,” or “our”) operates petvibecloth.com (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site or make a purchase, how we use it, and the choices you have.
Information We Collect
Information you give us
- Order information: name, billing and shipping address, email address, phone number, and the items you purchase.
- Account information: if you create an account, your name, email address, password, and order history.
- Communications: anything you send us when you contact customer support.
Payment card details are entered directly with our third-party payment processors. We do not store your full card number on our servers.
Information collected automatically
- Device and browser information, IP address, and approximate location.
- Pages viewed, products browsed, and how you interact with the Site.
- Cookies and similar technologies (see “Cookies” below).
How We Use Your Information
- Process, print, ship, and deliver your orders, and send order confirmations and shipping updates.
- Provide customer support and respond to your requests.
- Prevent fraud and keep the Site and our customers secure.
- Improve the Site, our products, and the shopping experience.
- Send marketing emails, only if you opt in. You can unsubscribe at any time using the link in any email.
- Comply with legal, tax, and accounting obligations.
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our store:
- Print and fulfillment partners who produce and ship your order (they receive your name, shipping address, and order details).
- Payment processors who securely handle your payment.
- Shipping carriers who deliver your package.
- Service providers such as website hosting, email, and analytics providers, who act on our behalf.
- Legal reasons: when required by law, or to protect our rights, customers, or the public.
- Business transfers: if our business is sold or merged, customer information may transfer to the new owner.
Cookies
We use cookies to keep items in your cart, remember your login, understand how the Site is used, and improve performance. You can block or delete cookies in your browser settings, but some parts of the Site (such as the cart and checkout) may not work without them.
Data Retention
We keep order information for as long as needed to fulfill your order and to meet legal, tax, and accounting requirements. Account information is kept until you ask us to delete your account.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of marketing, and to opt out of certain data sharing. Residents of California and other U.S. states with privacy laws, and of the EU/UK, may have additional rights under those laws. To make a request, contact us through our Contact page. We will not discriminate against you for exercising your rights.
Security
We use reasonable technical and organizational safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new “Last updated” date.
Contact Us
Questions about this Privacy Policy? Reach us through our Contact page.